We had 3 tickets for the 2023 Open Highway Music Festive on Friday, June 16, 2023, held in Chesterfield, MO. On the afternoon of June 15 (Thursday) my husband was viciously attacked (completely unprovoked) by a dog that afternoon. Police report ER visit on file. A cancellation request was submitted that evening (6/15) and I am not sure but it may have been an hour or so which I guess exceeded the cancellation deadline. CHECK YOUR RECORDS. That evening, we requested a refund with the same explanation as this post. We now receive a notification from Eventbright stating that we will NOT be refunded our $130. REALLY? WHAT EXCEPTION WOULD QUALIFY FOR A REFUND? DYING? SHAME ON YOU EVENTBRITE.