Warning: Stay far away from Carsan and its slippery owner, Andre – a real sketchy character. I had this crazy ordeal with them in September 2023, and I can't emphasize enough how important it is to avoid them like the plague!!! I gave them my car to condition Honda CR-V to rent out and 2 weeks later they told me it was a total loss. I've been trying to find out more about the accident, but they won't give me any details. My insurance company keeps asking for the accident reports and the driver's insurance info, but Carsan isn't providing anything. They now ask me to pay them to tow the car and for the repairs? How is this possible????