Anonymous

November 6, 2020

The worst experience ever

The worst experience ever. Even though I registered for SAT before deadline, and after i payed, the status of registration in website still showed incomplete. I had tried contacting them many times during this but all in vain. And after a wait of about 1 day, the money returned and the registration got cancelled. When i tried to register again, i had to pay the waitlist money (which is not a very small amount). I had tried emailing them and i got no replies. I even called the customer service twice and no one replied. In the first call, the voice assistant wasted my time for about 2 minutes and cancelled the call without letting me talk to any real person; in the second call the voice assistant wasted my time for about 5 mins and cancelled the call. Considering im living outside the USA and Canada, i had to pay alot just for the international call charges.

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