Just tried to buy 2 flights Birmingham to inverness with booking.com. Went through the booking process, pressed pay and it said UNAVAILABLE, then OOPS SOMETHING WENT WRONG but they still took my money. I got an instant email saying the money will be refunded 3 to 5 working days. I really need to book these flights today but theyve got my £590 and can't afford to until I get it back.Customer services were very unhelpful. Never use them.