One of their couriers got into the flats and stole peoples parcels that royal mail left. I contacted uber eats via email about the issue quoting the crime reference number (3217524/23) and never ever received any correspondence. I have to chase up royal mail otherwise I'm out of pocket. I know they will just say, they are self employed but the neighbour used your app to book the delivery, you got paid a percentage for the rider to come here.