The process of ticketing and entry into the event was simple. The traffic and the time it took to get in and out of the venue (First Bank Amphitheater, Franklin TN) was horendous. We missed the opening act as it took over an hour to get into the parking lot and then over an hour and half to get out however, the Ticketmaster expierence was great, they have really stepped up their game to prevent fraud and create an easy user experience.