My dear daughter, son-in-law and granddaughter lived in a house in Arnold which had various problems with it, and wasn't being sorted out by the landlord or the relevant companies.My daughter contacted Gary Thompson who listened to her story and helped her. My daughter, son-in-law and granddaughter are in a much better house, and they are much happier. Gary Thompson is a good listener. Being a good listener is a great strength. God bless Gary Thompson.