Chelsea Rose

January 7, 2022

Cancellation Policies are abusive

Gives way too much power to the hosts to abuse if they so please. They allow for abhorred cancellation policies even during this pandemic. I just had a host keep over $2000 CAD when I had to cancel my trip because of Covid-19. This host didn't even provide me with any service, and ignored any communication I tried to make before we had to cancel. He literally STOLE that money because I did not get anything in return for it. What a garbage service.

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