If I could put zero stars I would. What a pathetic company never deal with them. Had a Lazyboy delivered broken out of box didn't realize till lifted up to look for something. Contacted sent pictures hole nine yards. They offered to send a Medic to fix. Are you kidding me a Medic. That has to be the most degrading word you could use for someone that saves lives to be compared to a person that repairs furniture. I'm disabled on fixed income and this is best they can do. I think they get this crap play the odds what will happen and go from there. Never ever buy anything from them not even with an extended warranty. Just jumping threw hoops not worth the frustration or anger. By the way Lazyboy isn't what it use to be it's junk!