Most Airtable functionality is unavailable.I have been using the free Airtable functionality for over a year or more. It looks amazing, but is complex. I'm not an experienced database designer, so my usage has been basic and intermittent since I could not figure out how to use it well.There were quite a few problems I encountered over time and I got the canned responses others have commented on. It was clear they want to focus on their core business users, not small, free users like me. I accepted this and persevered, but less frequently. There are many updates to the software. Recently, I tried to use the software via my iPhone and ran into serious usability problems. In particular, writing in a long text field caused the field to jump around so I could not reliably see what I was writing. I have just discovered that the field moves between two places with each character that is typed. Unusable like this.I looked more closely. Now I can only access one database from my PC or iPhone. There is no warning about this. I am reluctant to upgrade to get access to data I have put in, unless I have confidence this company is going to support small users like me.Note, I have now found a way around this problem, but this examples highlights this platform is changing often and users need to keep up to date to use it well.I could rate them as 1 since this is really bad practice. I think they are very unaware of their smaller, less profitable customers. However, in principle, the SW looks promising, but I would want to have real expertise and resources behind me before I started experimenting with this Software seriously. In particular, ensure I got meaningful responses from customer services.