Consumer

May 22, 2023

Do not purchase anything large from…

Do not purchase anything large from this company. I ordered a six drawer dresser and it came in with incorrect screw holes that made three of the drawers stick out and not close I called customer service and was told I can get a replacement but I have to return the damaged one. This had already been put together and I have no truck to transport it to FedEx the lady was very rude she said there was no option available to not return this or got it to be picked up. She told me to take it all apart and carry all the pieces to FedEx and they would box it. That is a good thing because I can’t even pick up the box by myself. Then the email comes in With the return label and it says I have to package the return so in other words go x!*^ yourself we are not going to work with you at all. I have never been treated so badly like I want to keep a broken dresser anyway

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