Debra McQueen

June 21, 2023

DON'T fly Spirit

DON'T fly Spirit! It's the worst airline. The absolute bottom of barrel. There are hidden fees making it so expensive that you could easily fly better airlines. This includes baggage fees for all luggage including carry-on. But worse is how careless the employees are. They broke my suitcase and it had to have been thrown because it has a quarter size hole at the point of impact and cracked 33 inches around. The company makes it so hard for the customers that it impossible to meet the unrealistic steps to make a claim. The customer actually has the burden of proving damages. Take my advice and fly with any other airline!!!

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