DrKerr

June 5, 2021

From Walmart on-line

From Walmart on-line, I Ordered 3 bottles of Ashwaganda Capsules from two different sellers ($40.97 total) on May 23, 2023, On May 26, I received a grey sealed package (with my name & address on it) delivered by a plain white car (Ring video) from Walmart Returns of Shepherdsville, KY. Upon opening, it only contained 1 very small deck of playing cards and 1 piece of red plastic about the size of a cell phone. I called Walmart and was told the items must be returned in separate packages. I returned both items received (using Walmart return FedEx labels). Walmart claimed the items returned were not in the white and orange package shipped. I contacted the sellers and they said, they didn't ship them, Walmart shipped them and you need to make the claim with Walmart. Walmart refused to refund the $40.97 because they claimed the Ashwaganda bottles were not returned, but refused to show me the pictures where My order was delivered. Therefore, I filed a stop payment with my Bank Of America credit card & my credit card has been credited, even though Walmart contested the refund. Note: the Walmart agent just said "Goodbye" when I wanted to see the picture where my order was delivered.

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