The very first order I placed was returned to fragrance by my post office, despite my correct name address where I always receive mail. Then I had to re order but appreciate fragrance giving me credit for the first one not received.I did receive the next order.The most recent order I placed has still not arrived, though On Trak says its been out for delivery for several days. I think UPS and FED Ex are more reliable than ON Trac. I hope Fragrance switches to either of those.