Erika Misener

June 29, 2023

I purchased 4 Martha Stewart bath towels called "Signature Plush". I washed 2 indigo blue towels before using them. I was shocked to see that so much of the towel came off in the lint trap and dryer vent, the dryer vent became clogged. Our 2 towels went from plush to thin in one wash and dry! I tried to get help at customer service at Martha.com and the lady who wrote back, named Chelsea, basically told me since I didn't buy them at Martha.com there was nothing she could do. I wrote back saying I want to talk to someone about the quality of these towels and she never bothered to reply. Martha Stewart should know about the poor quality of the stuff she's selling.

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