Graeme

September 26, 2021

Appalling experience trying to get our…

Appalling experience trying to get our Friday breakfast treat. Order placed and accepted by 10am. Driver after driver (4 in total) assigned, on way, at restaurant, etc. and no delivery. Contacted Deliveroo by Twitter and they tried to help but eventually the McDonald’s Western Road cancelled the order as the 11am deadline was past but didn’t tell Deliveroo which kept telling me riders were at the restaurant collecting an apparently non existent order until I cancelled at 11:45. Have been promised a refund and a £15 credit.

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