I have had AT&T for over 20 years and the billing is always a nightmare. I have had to call and FIX my bill each month. I should have changed back when... But I stayed, never late with a payment and always paid before the bill was due. Now I have to SIGN up for autopay or be charged $35 a month. I am retired with disabilities and have to watch my pennies. With AT&T Giant grabbing all they can get from seniors and retired. $420 a year for NOT USING autopay is absurd and the bill is never the same $10-$30 different every month. PLUS the withdrawal date can not be fixed. If I do not get my retirement check before they deduct the bill Im screwed. If I had Autopay I would never get my money back. No Thanks. Time to find a company that doesn't try and rape its customer base.