Yelp is awful. Their algorithm for reviews is seriously flawed. I had someone who has a grudge against me and wrote several fake bad reviews on my business page and Yelp LEFT them on there. They actually hid good reviews left by real clients. Why?! I asked several times for the fake ones to be taken down, even called them and had a police report documenting the harassment on my business pages and they said “ we can’t remove anything, it’s all up to our computer algorithms” “the positive reviews are hidden because they are believed to be solicited” which they weren’t. Very disappointing this company is actually hurting small businesses rather than helping.