I'm hoping that this review will actually prompt the company to contact me so I can ask how to access a recording. I understood when booking a series of four online courses that I would be able to access recordings for two weeks after each one. I wouldn't have booked if that hadn't been the case, as I knew I couldn't make a Monday evening slot for each one. However, there is no information as to how access the recordings - either in the email or on their website. Trying to contact their customer support just takes me in a circle back to their irrelevant "help" topics. No phone number; no email.