The worst service ever.Kept dodging important billing and plan questions.Doesn't seem to care about customers AT ALL(no direct answers / kept changing reps and still no answers / very slow replies / they will sound like wanting to help, but actually won't give you any useful information).Very hard to find the cancellation are once upgraded to certain plan. Also, the billing seems very simple at first, but will become nightmare if you upgrade to a certain plan.Found out about that after 6 years of using Asana.Shocking.. and losing trust rapidly.Start having concern putting our data on their platform.And, no backup codes for 2FA...