Decided one day to perma-lock my account without the ability to appeal. Their reason for something I had apparently done 15 years prior? They say there was incorrect information I put in 15 years ago. Keep in mind they've had my photo ID on file for 15 odd years too, so if there was anything wrong it's not like they couldn't just see it. They claimed I lied about who I was but...I didn't. As I said they had my ID for 15 years. CLOWN SHOES!How ABSOLUTELY Ridiculous. The customer service rep I spoke to was absolutely useless, clueless and rude. She basically told me to just make a new account and start again, but I would rather chew broken glass than give these clowns another cent.