I used the Legacy site solely to post/ publish an obituary- I have not used any of their affiliate services. I found the online site to be relatively easy to use, and when I did need assistance correcting a post-publication error, I got it. I had a little difficulty finding an actual phone number (not unusual these days) but did locate one. I never quite believe the”leave a message and we’ll get back to you” phone message, but that’s exactly what happened. Kate from customer support returned my call promptly and, with kindness and professionalism, resolved my issue almost immediately. I hope I don’t need Legacy’s obituary services in the near future, but when I do, I would most certainly use them again.