Absolutely a farce of a business as someone that has provided multiple properties for short term rental use. They have no accountability and there is no oversight when issues arise with their platform. They created a security issue at my home by providing check in instructions to a cancelled guest while simultaneously linking 2 non related reservations. Trying to have them be accountable by allowing this error 100% on their side has been the most eye opening and frustrating experience I’ve yet to encounter on my 46 years on this earth. Brutal. Don’t use. I’ve begun to move my business