I'm referring to a non delivery on 13.7.23. The driver refused to load my parcel onto his vehicle for fear of being blamed for the box being ripped open and items possibly lost and quite frankly, I don't blame him. This was down to the staff at your warehouse throwing it around in a careless manner. You need to take a good look at yourselves and realise you're not well thought of by the public. You're unbelievably unreliable