It is easy to book a flight and hotel. Recently I went to Vancouver and because of the unexpected flight cancellation I also had to reserve a hotel near the airport. The only concern I have is when I tried to contact trip.com to rebook a flight instead of a real human being I was answered by the machine and the advice was not very helpful as I was told to go online and do everything myself. What I wished was I could get the real help from a human being to get an earlier flight.