Two deliveries of meat at too high °C

Two deliveries of meat (12 July and 14 July) were at a higher temperature than the shipper recommends. The first had to be thrown away, the second (replacement for the first) was marginal.We have received several deliveries of meat from the shipper and they have been within bounds. The ambient was around 23°C, so not exceptionally hot.The shipper was contacting DPD to investigate.