First of all the store sent a 1 x 5kg of dog food instead of 1 x 15kg so why not supply 3 x 5kg? Next I tried to call customer service when I saw that change which was due later that evening. I got customer service but no NOT in UK but South Africa! What the heck good is that when your in UK?? The language barrier and generally the whole understanding of your dilemma, your geography in relation to the store etc is absolutely useless! Why are Sainsburys sending calls to another country and not UK where they can grasp what your talking about! Then as if that’s not bad enough, you can’t get the stores either and your diverted again to another country! I was told to call back and I would get UK but no albeit how would that work? Will not be ordering again from you!!!