This is such bs (excuse my language); I have literally had my package attempted to be delivered THREE TIMES, and each and every time, they fail to deliver it. I didn't realize I had to be there for signature, so I went out every single minute from 11 am onward, because that's when they usually attempted a delivery the past two times. Now, I was gonna let it slide, because my place is hard to find. But the WORST thing about this is?? I tried calling customer service, and I can never get a hold of an ACTUAL person to explain my situation. I can't give direct instructions to help find my place, so I can finally get my package, because they do everything with an AI. This is the worst service I have ever seen. FedEx, get an actual person on the line, or an easy way to ASK for a person, because they solely rely on that AI, and I am told no way how to contact an actual person.