Tesco made another good delivery to my mum who has dementia. She often gets very scared and upset by people who come to the door, and this can last for days afterwards, but she doesn't get upset by the Tesco delivery people because they listen to requests about what to say to her in order not to upset her. Thanks very much again. It sounds like a simple thing, but it makes such a big difference to her life and the lives of those around her.