Just had my online order delivered. I live in a first floor flat and driver to pressed buzzer to my flat I pressed button on intercom to allow him entry into communal area and bring my shopping up to my door. And waited a few moments for him to get up the stairs he did not arrive.He was waiting outside for me to collect my shopping from him in the street.I asked him was he not allowed to come in ?. He replied with the same question like my question was too difficult and i explained to the driver my shopping is usually delivered to MY door. And I collected 1 tray of my shopping and carried it into my flat.The driver did not follow me up with my second tray of shopping he still waiting outside for me to collect this myself.Absolutely disgusting service I am sight impaired and have mobility issue's so will be shopping elsewhere in future.Complaint to customer services and apparently each driver only has to deliver to entrance of communal area and assess going any further for safety issue's 🤣Date of experience: 14 July 2023