They deal with scam companies. Bought a ticket for 'An Experience with Al Pacino' which was cancelled. I cannot get a refund, no replies to emails from the organiser. Eventbrite say I need to deal with the organiser not them, even though my money was taken from Eventbrite through PayPal. Total scam, I am £60 out of pocket and have noone to turn to. Avoid like the plague.