Richard Fox

June 18, 2023

No need for such greed…

A booked a room in Dublin as soon as Taylor Swift announced concert dates, a week later they cancelled it stating ‘technical issues) but in reality they want to resell room at a much higher price.An additional concert was added and I booked for that date (as the first date had no hotel rooms left or sky high prices) unbelievably after another week, same thing! First time they promised to find a new room and even pay difference if higher. But they reneged on that and told me to sort myself. Second time they just stated it was cancelled because of technical issue and no further correspondence. Disgusting customer care.

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