Rick Dervisevic

May 25, 2023

Abhorrent customer support

Abhorrent customer support. 4 hour wait and then they offer generic unrelated responses. Although my mariners tickets were listed under the Ticketmaster.com domain, they weren’t showing in my account. The TM support person was sending auto replies to issues that had nothing to do with the problem. I didn’t solve the problem I until I called the Mariners ticket office and spoke to a live person. Ticketmaster should be wiped off the face of the planet. Useless middle man service that adds no value.

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