Bristol- > Toulouse Toulouse > NantesOur Bristol to Toulouse flight was 3 minutes late, meaning we only had ten minutes to connect before the next gate closed including exiting the plane. This left us only two minutes to connect.This should never have been allowed through trip.com. They want proof from easyjet that the plane landed late, however a friend in the exact same position received an instant refund. They are making me jump through hoops, while they didnt for someone else in the same position. I dont feel i am ever going to get this refund, for this connecting flight which was never achievable , and left us stranded in toulouse. Awful customer service and a huge waste of my time.