Steve S

June 28, 2023

So when you have a problem now, they have a chat AI system that is completely useless. No agile will never answer the questions will not help you all it does is frustrate you can’t even give you a customer service phone number that’s how bad that system. All I needed to do was talk to them since a merchant has already canceled it and it’s still pending for like a week but I can’t get a hold of Bank of America to stop the transaction.

person agrees
people agree
Report