This is actually my first time using Uber. I'm from the USA so I was a bit skeptical about using the app. Normally when I'm abroad I would opt to use a rental.....rentals tend to be a big mistake these days {insurance, time and hidden costs, etc.}. Every driver I experienced was helpful and accommodating. I plan to use Uber going forward.... additionally it's cheaper and safer... because getting lost {wrong turn} using Google abroad could be dangerous.