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Alyssa K was extremely helpful, I started with the chat option with Shante, helpful also. I didnt know how to maneuver in the website, Alyssa K was patient and understanding of all my questions.Thank you AK, I couldn't do this without you. Fingers crossed, that I find a good candidate!Nicole Katz
Miguel helped with finding invoice and removing old user.
I reactivated my account today and had a couple of questions for which I had to call into the contact center. I spoke with Miguel who was more than helpful and very pleasant to talk with.He was very knowledgeable and was very prompt in answering and solving all my questions. He wasted no time in directly me. I got to learn how to add users to my account, the functionalities of certain features when posting a job ( auto renewal and 'Accept applications without a resume or profile' feature)I have always had a very fruitful interaction with the contact center when ever I have called in and got serviced promptly without having to wait very long.Thank you and good job!
I would give it zero stars, but there's no option for that. Just found out I have been billed over $1000 for posting the last month or so. We initially hired someone who had applied through them. He showed up for orientation. The next three weeks he said he had COVID - stopped by his house - he wasn't there. He was terminated. And he was the best of what we got! Since then we have not had ONE applicant who had ANY experience in our industry and / or in the job requirements. Complete wast of time.
Miguel took my call, he was very friendly and knowledgeable. He helped me navigate to the product change plan and communicated with me how to share the post within the manage section of the posted job. The insight was needed and Miguel was stellar!
You sign up for a free trial that gets you nothing, then they expect you just want to keep using it and all they send is an email when they say you've racked up a charge of over $500.
If I didn't know better I would say 90% of the submissions were bots. After 2 months there was not even a single candidate in our area worthy of reviewing. This has never happened on any other platform.
Dionne was amazing, she is trully the best human being I've ever spoken to. She is transparent and her Customer Sevice is just expectacular, I have never had the best Customer Service in my life She made my day, she answered every single question and helped me on every step
Miguel did a great job assisting us when our sales person was not available. He was thorough and most helpful!
Miguel was very helpful in helping me manage my job posting. I found him very knowledgeable and helpful.