FragranceNet

Verified Company

September 3, 2021

Great value

I get my favorite fragrance and it's much cheaper than buying it from the department store plus it comes right to my mailbox. I love it.

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August 1, 2021

My husband really likes Jack Black 3 in…

My husband really likes Jack Black 3 in 1 shampoo, conditioner, body wash. He's 66 with thin fine hair. This doesn't way his fine hair down, and it smells great!

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June 26, 2023

Fast shipping a little confusing at…

Fast shipping a little confusing at first got a email saying it would be later next thing it was delivered.

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October 23, 2021

Customer Service Nightmare

Received package damaged perfume leaked in box. I have called customer service 6 times. Each time I’ve been on hold over 30 minutes and never get through. This is a nightmare trying to replace a $100 bottle of our fume. The worst customer service experience.

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July 17, 2019

I’ve been a loyal customer since 1999…

I’ve been a loyal customer since 1999 and never have I been disappointed. All products received have been genuine, easy ordering process and prompt delivery…and the prices can’t be beat!!!

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January 27, 2022

My products arrived ruined spilling out…

My products arrived ruined spilling out of the box. I've emailed and called several times to receive no help just auto response. 1 of my products was absolutely counterfeit a half filled gallon bottle of shampoo that was NOT the intended product inside. I asked for a call and got nothing

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March 2, 2023

This makes the second time my order was…very disappointing

This makes the second time my order was late. I didn’t get all of my orders because it said you didn’t have after the fact of me placing order. When you call customer support phone just rings and rings. It took over 3 weeks for my item to arrive. When I wanted a refund and to cancel order I was told I couldn’t. Will not be ordering from you again. Very poor customer experience.

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June 22, 2023

bond no. 9 - nuit de noho

i love bond no 9 nuit de noho however it is very expensive. the perfume was a bargain but clearly not exactly like the real one. much less potent and slightly alcoholic smell.

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May 9, 2023

Fragrance.Net

I have ordered my favorite perfumes from FragranceNet for probably 10+ yrs. The ordering process is easy and straight forward, the products are genuine (no fakes), prices are unbeatable, delivery very timely, good customer service, additional savings if you purchase store demo bottles of perfume. They let you know of a product is out of stock and notify when it becomes available. I have NEVER been dissatisfied with anything purchased from this business. Highly recommend if you're looking for ample savings on your favorite scents and cosmetics!!

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January 7, 2023

Delivery problems

The very first order I placed was returned to fragrance by my post office, despite my correct name address where I always receive mail. Then I had to re order but appreciate fragrance giving me credit for the first one not received.I did receive the next order.The most recent order I placed has still not arrived, though On Trak says its been out for delivery for several days. I think UPS and FED Ex are more reliable than ON Trac. I hope Fragrance switches to either of those.

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November 28, 2022

Great choices!

Fast shipping and many, many choices of wonderful eau de toilettes and perfumes along with many other personal items. Fragrance.net makes these items affordable. Great price points.

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May 29, 2022

Fantastic quality

Fantastic quality. Wish the shipping was a little faster but it was completely reasonable for the price. Everything I get from this site is a SIGNIFICANT discount. I honestly don't know how they do it. I will always check them first for my favorite skincare and fragrance products. Hopefully they continue to carry all my favs!

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