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I received excellent service from Scott today regarding a booking made in error that clashed with a hospital procedure. Scott kept me informed all the way through the process and was able to discuss with the third party a result in my favour. Scott was friendly yet professional and also very empathetic to my needs. He could not have provided a better service on my behalf. I would definitely use Trip.com again and recommend it to others in the future. Thank you
Dirty rooms, lot of insects inside, spiderwebs and mosquitos. Sun beds and umbrellas to be paid 12-20 euro per day and pool towels to be paid 3 euro on every change. Poor service in general. Going to the beach but especially return very difficult (fatigue with high temperatures)
Demi Qian/ order number【24297283138】I had a bit complicated request but Demi was super helpful. She was very patient and understood the root of the issue. Hence, she managed to sort this out without costing me unreasonable airline’s fee.
Complete servis in case of cancelled flights and arrange of rebooking to another flight, not only by e-mail but also confirmed and finalized by phone call.They do not consider they work finished by selling the ticket,taking also care.
Booking our flights and hotel is a breeze. So easy and friendly and all information needed are displayed and clearly stated. A hassle free transactions. Services is highly recommended with the options of payment method.
I bought my ticket with Trip.com and experienced a communication issue that resulted in ticket cancellation. Upon my request, Trip.com provided to be a not only a high reliable resource but my most preferred option of buying tickets from. I highly recommend trip.com because of their elite economical prices and high quality service. Excellent team. Will not disappoint.
Great resort. Hotel well placed for everything. The hotel staff were very helpful, efficient and friendly. Everything well organised and accessible. Breakfast was served and of good quality- everything beautifully presented and cooked.We booked a double room each and expected a larger room for the price. The rooms were quite hot and although air con units were there they couldn't be used. The windows were tricky to open and unfortunately the seagulls very noisy. However generally the rooms we well equipped( a fridge was expected but not there) and the beds very comfortable.
It was the cheapest price by a large margin to book a hotel in the capital of the Kingdom of Thailand, Bangkok, but this is not my first experience. I have previously tried to book tickets on Trip.com, with a large price difference, but on this particular visit I got off the plane. I saw Trip.com ads filling up Bangkok International Airport.
