Delivery man arrived in the time bracket that was text he was very polite and friendly checked my name and item thanks
I received a text which was very accurate to the time designated by email. delivered with care parcel in very good condition and delivered with a smile excellent
Two deliveries of meat (12 July and 14 July) were at a higher temperature than the shipper recommends. The first had to be thrown away, the second (replacement for the first) was marginal.We have received several deliveries of meat from the shipper and they have been within bounds. The ambient was around 23°C, so not exceptionally hot.The shipper was contacting DPD to investigate.
The Database DPD uses for their addresses is out of date. Whenever anything is sent to my business using DPD it gets sent to an old business address within the same complex even though the sender has and uses the correct address. Really annoying and problematic.
Very helpful delivery man. We are both disabled and he helped us with the Donal Russell package, taking it to the freezer in the garage. It only took a few momentsbut it was so helpful
Usually can't fault DPD but I've had 3 deliveries recently that weren't up to standard. We have an external storage room as our safe place and leave the door unlocked on days we're expecting deliveries.The first poor delivery was the driver left the package inside but didn't shut the door afterwards. This is a brand new PVC door which isn't difficult to close or stiff or anything like that.The other 2 deliveries were just left leant against the door instead of put inside. So today I came back to an absolutely drenched box that basically disintegrated when I picked it up.It's been the same driver on each occasion.
Alfie the delivery driver always turns up with a smile, whatever the weather. Parcels always arrive within the allotted time and delivered safely not chucked over the hedge.
Driver courteous and friendly and Parcel delivered on time. I would certainly use DPD again.Cannot fault anything really. The experience with this delivery was exceptional and much better than others. Well Done.
