Save, organize and share content from across the web with Wakelet. Save articles, videos, images, Tweets and more, organize them into stunning collections, and revisit them anywhere, anytime.

Wakelet

Save, organize and share content from across the web with Wakelet. Save articles, videos, images, Tweets and more, organize them into stunning collections, and revisit them anywhere, anytime.

Verified Company

May 20, 2023

A curating platform that used to be good - now it's really bad

Wakelet was founded at the same time the best curation software was closing its doors: Storify. I had several collections on Stofify for work. That happened many years ago and I migrated all my collections to Wakelet. Little by little, the platform has been deteriorating. Today, I was locked out of my account. I was paired with a completely incompetent customer support assistant who couldn't understand that the whole problem only existed because Wakelet does not have a password retrieval protocol. Amazing, right? It doesn't. Now, I know that as an administrator I can create passwords, which the client can re-set. They are refusing to do that. Instead, they engage you with irritating emails leading nowhere (and they don't read the client's original issue). I believe Wakelet's usefulness has run its course. Let's see who the competitor will be and move on. As always, greed and disrespect for clients took over the initiative.

This review failed our authenticity assessment and may not be genuine.
person agrees
0
people agree
Company information

More

Media & Information

Verdicts