Absolutely appalling attitude from Elaine on self scan at Melton Mowbray this afternoon not a greeting and when she did have to help a fellow customer I’ll be there when I get there I’m currently helping this gentleman and wasn’t doing anything at all. Just her tone and attitude was incredibly patronising and rude
I am very pleased with my Sainsburys delivery on 06/07/2023. I found the internet ordering system very easy to follow. I focused on the 'Deals and Nectar' categories initially. Very helpful when budget restrictions are needed. Initially I was wary of someone else choosing my fresh items. The quality of all the items selected were, thankfully, as I would have chosen. The delivery system worked extremely well from choice of date and time to punctuality. The delivery man was helpful and respectful. Altogether a very good shopping experience.
Online orders always for me being in my 70s and not good at getting about Easy ordering plenty of choice and offers with nectar price items . The drivers are so friendly and quite willing to put my shopping in my bags for me as I struggle to do it . Problem is I see things I didn’t think I wanted and end up spending more !!
Very low dated items ,most had to be thrown out, strawberries 2 tubs went in bin ,went rotten in a day, ham in bin and loads more ,I don't be hurrying back
Just had my online order delivered. I live in a first floor flat and driver to pressed buzzer to my flat I pressed button on intercom to allow him entry into communal area and bring my shopping up to my door. And waited a few moments for him to get up the stairs he did not arrive.He was waiting outside for me to collect my shopping from him in the street.I asked him was he not allowed to come in ?. He replied with the same question like my question was too difficult and i explained to the driver my shopping is usually delivered to MY door. And I collected 1 tray of my shopping and carried it into my flat.The driver did not follow me up with my second tray of shopping he still waiting outside for me to collect this myself.Absolutely disgusting service I am sight impaired and have mobility issue's so will be shopping elsewhere in future.Complaint to customer services and apparently each driver only has to deliver to entrance of communal area and assess going any further for safety issue's 🤣Date of experience: 14 July 2023
I have used Sainsbury Nairn for a few years before Covid but during Covid began using home delivery and continue to do so. I have never had any issues and if a short date is not acceptable they are prompt in refunding. All delivery staff have been very good and booked time slots have been met. Overall a very good service.
I sometimes shop online with Sainsburys groceries and have them delivered my primary reason is to get products I can't get anywhere else. Although more and more often those specific items are unavailable lately.Sainsburys is not cheap and so I also shop when they give me a money off Voucher and or free delivery so it helps with the cost as I can't afford to shop with them all the time. Also as with most supermarket shopping online you are at the mercy of those that pick your shopping in regards to quality of products chosen and use by/ best before dates, often items I get have short dates. Also don't get me started on substitutes! As again with most supermarkets substitutes they offer can be a pick and mix of not quite right to ridiculous!
Sainsbury's have been delivering my groceries every week since close to the beginning of the pandemic. I book a regular slot and choose most of my items on booking then the night before I top up with anything I have forgotten. Deliveries are always on time, any substitutes I do not require (and they are few) I can send back and get a refund. The only grouse I have is with the website which asks me to fill out cookie preferences EVERY time I log on and not only once, but twice each time. Apart from that, Well done Sainsbury's!
Sainsbury Supermarket has been my saviour - after a stroke, I found them so helpful, their delivery chaps are wonderful- so obligingThey have simply everything at great prices - very competitive. The produce is super fresh. It makes so.much sense to shop at Sainsbury ...they even give you Nectar points. I highly recommend them
Order and delivery process really easy and to be honest not many subs. The only downside is fruit and veg really poor quality in som cases only lasting a day, probably won’t order again unless we are desperate due to time.
Just had my online order delivered. I live in a first floor flat and driver to pressed buzzer to my flat I pressed button on intercom to allow him entry into communal area and bring my shopping up to my door. And waited a few moments for him to get up the stairs he did not arrive.He was waiting outside for me to collect my shopping from him in the street.I asked him was he not allowed to come in ?. He replied with the same question like my question was too difficult and i explained to the driver my shopping is usually delivered to MY door. And I collected 1 tray of my shopping and carried it into my flat.The driver did not follow me up with my second tray of shopping he still waiting outside for me to collect this myself.Absolutely disgusting service I am sight impaired and have mobility issue's so will be shopping elsewhere in future.
The nectar prices in store plus the 10 you are given every week on your nectar card plus getting the extra nectar points on things you usually buy add up making quite a saving. Well stocked supermarket with mostly quality goods. Overall very happy.
