Eventbrite - Discover Great Events or Create Your Own & Sell Tickets
Zero stars!Got scammed off Eventbrite for Coldplay tickets.No answer on the phoneNo response to emailsHorrible scamming company!
I bought ticket through eventbrite in Sept 22, for an event in april 23, in January told it was postponed until end of 2023. Told I could apply for a refund which I did end of January, emailed to ask where my refund is, then told 60 day time frame, its just short of 4 months now, still no refund, I have started charge back with my provider which tells me it can take 8 weeks, its £700 I'm waiting for, this is disgraceful and this company should be stopped from trading g.
Zero stars. Bought Coldplay tickets for 7/6/23 as it seemed to be a legitimate site. My account has since been suspended for no known reason. Almost impossible to contact anyone but did eventually get a slow response via Eventbrite’s Facebook messenger. The ticket seller was unauthorised, so not legitimate tickets, and apparently I will receive a refund. Unacceptable and completely disappointing.
I Booked an event (day trip) and the organisers provided no details leading up to the trip on where to meet and when to meet. Absolutely zero comms. Wanting to go on the trip we called the 2x numbers on their website - no answer & sent them emails too. No response. We’ve set up disputes for this but eventbrite say the trip happened and we didn’t try to sort it out with the vendor. I would love to know what more we could have done to extract the needed information to go on this trip….
Bought a ticket and never received it and email confirmation had wrong timing and said Nigerian local time. Absolutely shocking customer service as there appears to be none!!!! Seems you really can’t trust anyone nowadays
I made a mistake with my order for some tickets. It was entirely my fault but the very helpful person at Event brite fixed it for me quickly and easily and with no complaints or asking for extra payment. I have used them many times and I am very happy with the service. Shout out to Chase from The Eventbrite Customer Experience Team who has been super helpful.
Locating your tickets on the app is a pain. You press the ticket icon and it takes you to a page telling you where to find your tickets. Why can't you just press it and your tickets come up? It's an over complicated site altogether.
Had two events and used this company for ticket sales.The events came and went but we didn’t receive a payout. They claim they have sent it and insisted it be a bank problem. The bank have no idea what payment. So almost a month later , no payment, no accountability and no help! AVOID
Eventbrite Collect, Trade and Abuse Private Data for Marketing Spam!
They deal with scam companies. Bought a ticket for 'An Experience with Al Pacino' which was cancelled. I cannot get a refund, no replies to emails from the organiser. Eventbrite say I need to deal with the organiser not them, even though my money was taken from Eventbrite through PayPal. Total scam, I am £60 out of pocket and have noone to turn to. Avoid like the plague.
Got an email from an author I follow inviting me to a free event. I tried to book but there is a continuous problem. Keeps saying my payment was declined- what payment. Tried creating a new account from a different email address but still the same problem. I will likely miss out. Thanks a lot eventbrite!
We had 3 tickets for the 2023 Open Highway Music Festive on Friday, June 16, 2023, held in Chesterfield, MO. On the afternoon of June 15 (Thursday) my husband was viciously attacked (completely unprovoked) by a dog that afternoon. Police report ER visit on file. A cancellation request was submitted that evening (6/15) and I am not sure but it may have been an hour or so which I guess exceeded the cancellation deadline. CHECK YOUR RECORDS. That evening, we requested a refund with the same explanation as this post. We now receive a notification from Eventbright stating that we will NOT be refunded our $130. REALLY? WHAT EXCEPTION WOULD QUALIFY FOR A REFUND? DYING? SHAME ON YOU EVENTBRITE.
