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Terrible developer experience. They get you hooked with the beautiful templates which are expensive and non-refundable.The features for the base plan are not enough. Templates are non-refundable so be careful.I hated it to be honest.
If you buy a design here, you're not able to download the design for offline editing unless you also buy extra services from these guys. Total scam!
I was always quite happy with Webflow to be honest. Using it for over 1,5 years now. Now they started to raise their pricing which makes it not so interesting anymore. It would be fine if they actually answered my simple question I asked support (3 weeks ago already) because I can't seem to remove a background on mobile which now I have to re-make my whole website. And I have no words for how terribly SLOW Webflow is lately. Really, you are going to want to punch your screen so slow. I'm looking for alternatives now and if you did not start yet, I would advice to think twice.
Webflow support is bad, low quality, and impersonal.After you get through the multiple hurdles of opening a support ticket, you'll receive a response in about two days. The responses usually don't address your questions. The responses don't include the email thread to review the history of the support ticket.All the responses start with "hi there," which is impersonal to customers.Terrible customer service.
Great platform with all the functionalities a website may need. Their E-Commerce feature is still pretty new and doesn't fulfill all the needs. Other than that, support could be a little bit better.Overall, it's fine.
I would recommend vetting their freelancers with a fine tooth comb. Got burnt by a so called expert, his work was terrible. Webflow just sit back and say "oh well, sorry we can't help you". Be careful using the freelancers...
Most of the bad reviews here are from people who have no idea what they are doing. I would suggest they learn a little bit about websites first. As for my case, Webflow has been amazing. In just a few days I created a template for my food delivery service. Even better is that I created one that my platform provider was going to charge me 1K for. I did it for just the cost of Webflow membership.Webflow is AWESOME
If you're someone use is used to using your host or a theme developer to help you with WordPress - know Webflow WILL NOT BE THERE FOR YOU. I'm on my 3rd client site for webflow and I'm done! I like the super customizations, but Webflow relies on their forum for people to help you for free. There is a better CMS called FRAMER that I am switching all my sites too. Webflow never responds to any of my questions and once in blue moon when they do, it will be 5 days later. Terrible terrible worst web hosting service I've ever use and I've been designing sites for 15 years!