Airtable

SOOOOOOOOO DISAPPOINTED EARLY IN THE MORNING I GOT AN EMAIL FROM AIRTABLE THAT MY ACCOUNT IS DELETED AND THE WORST IS THEY DID NOT INFORM US FOR THE REASON, ALL OF OUR COMPANY DATA IS IN THERE. HOW CAN WE WORK NOW? SHOULD'VE KNOWN YOUR COMPANY CAN'T BE TRUSTED!!!!!!!!!! EVERYTHING WAS VERY IMPORTANT FOR MY WORK.

Too difficult to unsubscribe from their too frequent promotional email. Wtff people ? 2FA to unsub? Seriously ? Give me a one click link ffs

I've been on their free plan for quite some time now and mostly use it to keep track of ongoing tasks and projects. The web experience has been nothing short of amazing but I didn't quite like their mobile apps. Highly recommended nonetheless.

Beyond atrocious app with no room for feedback. The app crashes all the time. If you're using it to upload images, it just does whatever it pleases : sometimes it will upload it for you, but 9 out of 10 times, it will either indicate it's uploaded but not upload it, crash and take you to the very top of your database, not upload the image and pretend nothing is happening. It's especially annoying when you're entering a very long entry and realizing that after the fifth time you tried to enter, it crashed again for unknown reason. I wasted 5x the necessary amount of time of entering items into the database before switching to Coda. This is just unacceptable level of buggy for charging $20/user/month!!!

So sad that I have to make a negative review right after I left a good one - fix the automation guys!There has been an issue with Airtable -> Jira automations and I know that some other people found this out as well. No respond from the support team, no comments on the issue. You've created a great tool but you lack the necessary support and communication with your users

It’s a nice simple database solution that’s better than those cheapo Microsoft access whatever alternatives. If you need a workplace chatting/charting/sorting tool without the power of a full DB it’s worth a look.

Our nonprofit has utilized AirTable for the last 2 years--it's how we track our grant funding and outcomes for that funding. For the last 3 weeks, I have been trying to update our payment information, as our debit card had to be replaced after it was misplaced and we had the bank cancel the old one. AirTable kept trying to use our old card while I kept trying to update our account with a new card. They would not allow me to add a new card to the account and now our account is suspended. And the chat/email messages I get are all canned--they keep referring me to the same 2 "solutions" that have nothing to do with this situation. And now...crickets. AirTable is a great product--but their "support" is awful. Get a phone option, people!

Airtable is a fantastic product but as the reviews outline below, as soon as something goes wrong there is no support available. We have paid for a PRO plan but due to a billing glitch we were unable to fix manually, we are now on PLUS plan despite paying in full for a PRO plan at the start of the year. I have contacted them multiple times as features we need to use every day are currently not available to us and despite flagging this issue as business critical, we have received no response. Please help us resolve this issue ASAP.

I'm giving it two stars because this company has absolutely terrible support! They respond with only canned emails and absolutely NEVER respond with a solution, no matter how critically it affects your business. I have expressed to them that the canned emails are not helpful and does not endear them not users, but they could not care less. I'm presently looking for an alternative, as I am tired of contacting support and getting only canned responses.

I have been staying with airtable for 3 years, it's very simple to use, I only use quite simple functions, didn't try like Gant or other complex functions. It's a good replacement of Excel, with a lot of views and filters, we use it for product category, simple financial analysis and payment processing.

Brilliant - I use the free app as a PhD student it is a great program for orgainising large amounts of data and keeping everything in one place. The system of using different views for the same data makes it very easy to keep track of documents read, interviews, chapters etc. It’s very easy to filter things down to just the bits you want. Amazed that this is free. If it had a mind-map option as well I wouldn’t need to use anything else!

They will do everything to bill you even if you cancel. They tried to charge me 7 times in 30 minutes. Get far of that scam.